What kind of free support do you provide?

We are providing themes-related support including:

  • bug fixes,
  • issues with theme features ,
  • error messages,
  • the installation of the theme

We try to help you with:

  • theme compatibility with other popular plugins (depends on the plugin popularity and complexity of the issue)
  • very basic theme customization requests (2-3 lines of changes in css)
  • final website design advice

Our free support doesn’t include:

  • theme, plugin or update installation services
  • customization services or website administration
  • complex 3rd Party plugins compatibility issues ( many plugin developers do not write the plugins accordingly with WordPress Standards and can brake other themes and plugins )

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