What kind of free support do you provide?
We are providing themes-related support including:
- bug fixes,
- issues with theme features ,
- error messages,
- the installation of the theme
We try to help you with:
- theme compatibility with other popular plugins (depends on the plugin popularity and complexity of the issue)
- very basic theme customization requests (2-3 lines of changes in css)
- final website design advice
Our free support doesn’t include:
- theme, plugin or update installation services
- customization services or website administration
- complex 3rd Party plugins compatibility issues ( many plugin developers do not write the plugins accordingly with WordPress Standards and can brake other themes and plugins )